Voicemail Instructions
VOICEMAIL ACCESS NUMBERS:
Your new Voicemail access numbers are:
Internal - 3333
External - 360-596-3333
LOGGING ON TO VOICEMAIL:
Listen to verbal prompts from system.
From Within the District:
- Dial 3333
- Press the star (*) key
- Enter your Mailbox number and (#)
- Enter your Password and (#)
From Outside the District:
- Dial 360-596-3333
- When the system answers, press (*)
- Enter your Mailbox number and (#)
- Enter your Password and (#)
Press the star (*) key to log off Voicemail properly.
LISTENING TO MESSAGES:
After you have logged on to Voicemail:
- Press 1 to Listen to unheard messages
- Press 3-3 to go to end of message
- Press 4 to Replay a message
- Press 6 to send a Copy to another user
- Press 7 to Erase/Delete a message
- Press 8 to Reply internally to a message
- Press 8-8 to Call the sender
- Press 9 to Save a message
Playback Options:
- Press 1 to back up 10 seconds in a message
- Press 2 to pause and then restart a message
- Press 3 to forward 10 seconds in a message
SENDING A MESSAGE:
To send a message to someone in the District, Log on to Voicemail and then:
- Press 2
- Record your message
- Press (#) key when finished recording
- Enter the destination Voicemail number.
- Press pound (#) to send.
You may press the pound key (#) to skip over someone's VM greeting and leave a message.
TRANSFER A CALLER DIRECTLY TO SOMEONE'S VOICEMAIL BOX:
- Ask the caller to hold.
- Dial the person's 4 digit number and 8
- Press TRANSFER button
- Hang up
COPY A MESSAGE TO ANOTHER MAILBOX:
After listening to the message:
- Press 6
- Record your introductory remark
- Press (#) key when finished recording
- Enter Mailbox Number
- Press pound (#) to Send
TO CREATE GROUP DISTRIBUTION LISTS:
- Log on to Voicemail
- Press 4 for Personal Options
- Press 2 for Administrative Options
- Press 2 for Group Lists
- Press 1 to Create List and follow prompts
TO CHANGE YOUR GREETING:
- Log on to Voicemail
- Press 4 for Personal Options
- Press 3 for Greetings
- Press 1 for Personal Greeting
- Press 2 for Personal Greeting
TO CHANGE YOUR PASSWORD:
- Log on to Voicemail
- Press 4 for Personal Options
- Press 2 for Administrative Options
- Press 1 for Passwords
- Press 1 for Personal Password
TO CHANGE YOUR RECORDED NAME:
- Log on to Voicemail
- Press 4 for Personal Options
- Press 3 for Greetings
- Press 3 to Change Recorded Name
- At the tone say your Name then press pound (#)
- Press pound (#) to accept
MESSAGE "DELIVERY OPTIONS":
Messages can be "tagged" after you have entered the destination. Message tags:
- Private
- Urgent
- Message Confirmation
- Future Delivery
To tag a message:
- After recording message press pound (#)
- Enter destination mailbox number and (#)
- Enter appropriate tag number (above).
- Press the pound (#) key to send.
- Private:
- Recipient may not copy/forward your message.
- Urgent:
- Places your message at the front of recipient's message queue.
- Message Confirmation:
- Sender receives verbal confirmation of when recipient listened to message.
- Future Delivery:
- You may designate a future date for message to be sent.
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